All of our sports balls are constructed of high-gloss synthetic leather. Basketballs and footballs also have synthetic pebble leather on panels that do not contain photos.
We cannot print copyrighted or trademarked logos or slogans without the express written consent of the proper licensing entity. Please see our Terms of Service Policy for more information on this.
If you purchase from our site and see a larger discount available within 48 hours, please contact us with the reference source and upon confirmation, we'll refund the difference.
While our items are regulation weight and size, these items should not be played with. Playing with them will damage the graphics and result in that area of the ball being damaged.
Images will have a shiny, clear coat on them. They will be smooth to the touch. They will not feel like the normal material of that sports ball. The smooth glossy coat will only apply to panels of the ball as indicated per product page.
While our sports balls can be used for play, we suggest that they be used as more of a collectors' item to preserve the quality and integrity of the products and photos. The high-gloss synthetic leather can make products more slippery than usual.
Any picture that is considered lewd or offensive will not be accepted and Shaball has the right to refuse production of this product.
The clearer the image the better it will print on the ball. Formats accepted are JPG, JPEG, PNG, and SVG. Minimal DPI required is 300. When the quality is not good, the customer is informed by a warning message that suggests uploading a better quality image. If the image appears blurry in the design tool then it will appear blurry on the final product. If you have any questions, please don't hesitate to contact us.
At this time, we currently offer red stitching for baseballs and softballs.
Yes, since our sports balls are full coverage, you can put as many photos on a ball as you see fit. Please be sure to note the size and resolution of these photos while uploading to ensure full quality printing. Please also be sure to note the cropping lines so that an important piece of your art will not be cut off.
If you are getting an error when trying to upload an image, this may be a result of poor image quality. Our image upload tool will provide an error message telling you what the problem is. If you are experiencing additional issues, please contact us.
Cancellations & Returns
All custom sports ball purchases are non-refundable from time of payment.
Due to the custom nature of our products, items are only refundable if an error was made during the production process. If you've made a spelling error or an error similar in nature, please contact us and we will work with you to help correct this issue.
Ship time varies by your location and the ship method chosen at checkout.
Once your order has entered the production phase, changes can not be made. If you need to make a change to your item, please contact us immediately so we can try to get the change entered as quickly as possible.
We can ship to Alaska and Hawaii as well as internationally. There may be a few exceptions where we are unable to ship to the location. If you are concerned about your location, please contact us before placing an order to confirm.